Support

Our world-class support team are here to help.

Jonas Metals not only offer an outstanding range of software products catered to every aspect of your business alongside first class collaboration technology and solutions, but you will also have access to unrivaled services and support.

Alongside the IT knowledge that you would expect Jonas Metals are unique in benefiting from many years’ experience working in and supplying the metal sector with functionally specific software. We offer software support, including individual problem fixes and product usage advice. Our full spectrum of services includes proactive, reactive, onsite and remote support—so you can resolve issues more easily when they do occur.

Our teams will help you get the most out of your products, attain a speedy return on investment and solve your most pressing business challenges whilst delivering a first class customer experience.

As we strive to improve that experience we are now adopting a customer thermometer feedback rating to all our closed hotlines. Please help us to help you by rating what we do.