For over 50 years JCY have supplied the South East of England with high quality Steel Sheet, Sheared Blanks, Tube and Hollow section. A family run business, JCY have a real pride in the responsive service they offer their customers and are always looking for better ways to deliver.
From their Basildon site, with a fleet of 5 vehicles, they offer next day delivery across their product range, from standard sheet to cut-blanks, processed bars and light-section.
In 2015 JCY’s in-house bespoke IT systems no longer supported the company’s ambitions for delivering the highest quality service. Speed and reliability issues were in danger of compromising operations and the need for a replacement was evident.
Managing Director, Matthew England, investigated a range of systems on the market and opted for Metalogic’s iMetal system – “Our main selection criterion was not cost – we felt that iMetal, being a metals specific system, would give us continuity of functionality from our bespoke system. We could see from the start that iMetal would be simple to use and simple to learn, would deliver ‘longevity’ and still support the business as it grows.”
With only 23 employees, of which 8 would be iMetal users, Richard England, JCY’s Chairman, was concerned that implementing a new system would prove seriously disruptive – “Metalogic were able to work flexibly and train the users in a way that reduced disruption to our business. Although no fixed date for the project was set at the start, the system went live in a timely fashion – in only a couple of months – and within budget”
And has iMetal delivered on its promises?
Matthew England “The speed with which we can get orders from customer enquiry, via the sales-desk and into the works, has significantly improved our workflow and efficiency”
Richard England “Although the system is far ‘bigger’ than we really need, it is simple to use and a good fit for our business – it operates as quickly as we could want.”
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